return policyyyy

Return Policy

Due to covid -returns and delivery may vary 

 

Please return item (s) with in 30 days ...

We do not accept exchanges...

Items returned will recevie store credit

We dont offer cash refunds....

If an item is damanged it must be reported by email - (include order #) within 5 days from delivery to receive store credit ..... if not reported unforntunately..we will not issue a store credit.

 

 

 Tips

   Hold on to your tracking number

 

FAQ

1.Can I Exchange an item?                                                                                                                                                                      

We no longer offer exchanges but you are welcome to return an item (with in our policy guidelines ) and make another purchase with your store credit

2.Can I Cancel an order ?

 

  • Once an order has been processed .... it can no t be canceled

3. Something may be incorrect in my order

  • If an item is defective , incorrect or damanged please contact us by email with in 5 business days ..including photos and your order number
  • Yup she bad offers signature conformation on every package .....
  • yup she bad is not responsible for any carrier delays ... or lost or stolen packages

4. How long will it take to process my return?

  • after item has been delivered to our facility it may take up to 7 business days to process .. we will email you when your refund has been processed.

5.How do I receive my store credit?

  • you will be issued your store credit in a form of a gift card sent to your email

6. What Is not  eligible for return?
 

  • items must be unworn unwashed with original tags
  • swimwear , bodysuits , undergarments, beauty products ,makeup, perfume pierced jewerly will not be accepted
  • shoes must bee tried on indoors free of dirt and scuff and wear
  • Any items returned that fall outside of our policy will be disgarded and the refund amount will be adjusted accordinally
  • if your account is flagged multiple times for return violations ... we will no longer be able to accept your returns